
At Orion Healthcare Solutions we provide complex care support for people who need medium to long-term, continuing specialist or substantial care because of a disability or chronic illness, or following hospitalisation or long-term medical treatment.
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Our senior professionals look carefully at individual needs and create a personalised tailor-made plan to give them the best possible care. Whether you are looking to change care providers or have just been given a diagnosis, you are sure to have loads of questions. We have gathered a variety of questions we are asked regularly and hope these answers can help you

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Complex care, continuing care or long-term care is the care required for someone with substantial healthcare needs. This could be due to a disability, a debilitating mental health condition or a chronic illness such as Huntington’s Disease or Cerebral Palsy.
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It is also referred to when someone undergoes a medical procedure and there are complications, such as brain injury, muscular dystrophy or injury to the spinal cord. Complex care nursing can take place within a hospital or residential care setting. Complex care can also take place at home.
If you or someone you are responsible for is suffering with any of these, then investing in complex care from a specialist is the best option as they will have the experience and understanding required to provide the very best care possible.
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Complex Care
What is Complex care
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What are Complex care needs?
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Complex healthcare needs can be one or several health issues being experienced by one person.Examples of complex medical needs are:
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Huntington’s Disease
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Locked-in Syndrome
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Cerebral Palsy
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Motor Neurone Disease
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Multiple Sclerosis
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Muscular Dystrophy
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Spinal Cord Injury
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Acquired Brain Injury
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Ventilated Clients
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Paediatric Client
What is Complex Care Management?
Complex care management is a personalized care plan designed to address all your health needs, developed by experienced professionals. We care for individuals with various disabilities and health conditions, focusing on:
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- Collaborating with the community team and family involved in the care package.
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- Creating a tailored intensive or long-term care plan for clients at home.
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- Having a dedicated senior case manager for assessments and specialist interventions, ensuring appropriate support.
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- Providing a single point of contact with 24-hour on-call support from case managers and healthcare professionals.
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- Offering care workers and healthcare professionals to meet individual client needs.
What is Complex care


Why choose us as your Complex Care Provider?
At Orion Healthcare Solutions, we offer complex care services in Birmingham and across the West Midlands. You will find us to be discreet, reliable, positive, and honest in our support as we assist children and adults with disabilities and health conditions in achieving maximum independence in their daily lives. Whether a client or service user requires just an hour of support per day or 24-hour live-in care, we will collaborate with you to create the most suitable complex care plan.
Our goal is to enhance the quality of life for the individuals we care for and their caregivers by providing the best care and support services. By doing so, we can help reduce unnecessary hospital admissions, shorten the length of stay in acute units, and improve the end-of-life experience. We efficiently manage risks and work diligently to coordinate a variety of services to cater to your needs and those of your clients at every stage. We take great pride in our company and the work we do. As a complex care provider, we strive for nothing less than the best for our clients and our staff. This dedication results in loyal, committed, and enthusiastic carers who deliver warm and compassionate complex care.
We firmly believe our services are exceptional, and we continually challenge ourselves to improve every day. We actively encourage creativity and innovation within our teams and are always looking for new ways to enhance our service to you. If you have any questions or would like to arrange an assessment, please complete the enquiry form, and a member of our specialist team will reach out to you.